Outlook Customer Manager is a free add-in designed for Workplace 365 Enterprise Premium subscribers. It helps the subscribers observe and develop relationships with clients by including a performance to Outlook that lets the subscribers observe deal actions and remind them about necessary duties from one place. There’s no want to put in as a result of the add-in is constructed proper into Outlook.
If you’re a enterprise subscriber, your administrator will set up the add-in mechanically. You possibly can confirm this by on the lookout for its choices in the Outlook ribbon. Should you don’t see Outlook Customer Manager put in, contact your administrator.
At occasions, chances are you’ll obtain the next error message:
We encountered an error. One thing surprising occurred and we will’t proceed proper now. Please shut this pane and check out once more later.
Should you do, then this publish might curiosity you.
Outlook Customer Manager – We encountered an error
Outlook Customer Manager is often mechanically put in for O365 Enterprise Premium customers. Should you by accident delete the add-in, it will likely be reinstalled inside 24 hours. That mentioned, there’s one other workaround to repair the issue.
First, test if Outlook Customer Manager is accessible to you. For this, Log into Office Subscriptions and test when you’ve got been assigned the OCM license.
If not, Log into Microsoft On-line Account, and go to Basic and select ‘Manage add-ins’.
Thereafter, scroll right down to find the Outlook Customer Add-in and test whether or not the Outlook Customer Manager is turned on. If not, test the field proven in opposition to the choice.
Additionally, test when you’ve got put in the proper Outlook model construct because it requires a minimal Outlook model of 1611. To test your Outlook model, navigate to Outlook > File > Workplace Account. So be sure you have the most recent model put in.
If the issue is short-term, one other methodology can repair it. To attempt it, go to the ‘Settings’ part and select the ‘General’ tab. Then, beneath the ‘Browsing history’ part discover ‘Caches and databases’ and delete cache recordsdata for the web site “outlookapps.com“.
Lastly, restart Outlook and see if it has helped.
