Often, a person can expertise hassle whereas opening or saving an e-mail attachment in Microsoft Outlook. The difficulty primarily happens when the Short-term Web Information folder is saved on a server to which a person has restricted entry or inadequate permissions. The troubleshooting steps described beneath might help you resolve the difficulty.
The precise error message you obtain may very well be:
Cannot save the file, Cannot create file. Proper-click the folder you wish to create the file in after which click on Properties on the shortcut menu to test your permissions for the folder.
Cannot open, create or save Email Attachment in Outlook
If Outlook fails to open an attachment, displaying ‘Cannot create file‘ error message then you have one of two problems. Your temporary file folder is either full of other files of the same name, or you do not have the correct permissions to save to that folder on the server. Here’s a approach to repair it.
Launch File Explorer and open the C Drive. Create a brand new folder named tempoutlook there.
Open Registry Editor by urgent Win+R concurrently. Sort regedit and hit Enter.
Now, find the next registry key:
HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0OutlookSecurity
In the best pane, double-click OutlookSecureTempFolder.
Within the Worth Knowledge discipline, kind C:tempoutlook after which click on OK.
Exit Registry Editor and restart the pc.
It ought to assist!
If that doesn’t assist, listed below are another strategies to strive:
- Open Outlook in Protected Mode and check out. (Press CTRL+ Outlook icon)
- Briefly disable the antivirus or firewall and see when you can. Do that solely IF you understand and belief the sender of the attachment. Bear in mind to re-enable the antivirus or firewall.
- Verify if the file identify has invalid characters like ? / + in it. In that case, ask the sender to rename the file and resend it.
- Whether it is an unknown file format, you may need to obtain and set up an app that may acknowledge it.
- It will probably occur if the file affiliation is inaccurate. Request the sender to recheck and resend the attachment.
- It may very well be a corrupted file. You’ll have to request the sender to resend the attachment.
Cannot connect recordsdata to some plain textual content emails
Additionally, when you can not connect recordsdata to (some, however not all) plain textual content emails in Outlook, do that repair. Click on on the Format Textual content menu merchandise and choose HTML. Oddly, this resolution is thought to work in many instances. Typically troublesome emails that don’t enable customers so as to add attachments are, in truth ‘Plain Text’ emails.
Learn: establish malicious e-mail that has a virus.
