TPM has malfunctioned, 80090016, Keyset does not exist

On this publish, we’ll present you how one can repair Trusted Platform Module has malfunctioned, Keyset does not exist, Error 80090016 in Microsoft 365 apps. The affected customers have reported that the error code prevents them from signing into their account or including a brand new person account to Outlook 365. The whole error message that Outlook 365 shows on the display screen is:

One thing went unsuitable. Your pc’s Trusted Platform Module has malfunctioned. If this error persists, contact your system administrator with the error code 80090016. Keyset does not exist.

Trusted Platform Module has malfunctioned, Keyset does not exist

In case you see this message Trusted Platform Module has malfunctioned, Keyset does not exist, Error 80090016 in Microsoft 365 apps, attempt the next options:

1. Disconnect and reconnect your Work or Faculty account
2. Create a brand new Worth or modify the present one in HKLM Registry Hive
3. Create new values or modify the present ones in HKCU Registry Hive
4. Delete the info inside Microsoft.AAD folder

Let’s see all these options intimately.

1] Disconnect your Work or Faculty account and reconnect it

That is the only answer to repair the Trusted Platform Module has malfunctioned error code 80090016 in Outlook 365. Merely disconnect your Work or Faculty account after which reconnect it. This answer has fastened the difficulty of many customers.

We now have already defined the method to disconnect and reconnect the Work or Faculty account on Home windows 11/10 above on this article.

2] Create a brand new Worth or modify the present one in HKLM Registry Hive

If disconnecting and reconnecting your Work or Faculty account to Home windows 11/10 does not repair your situation, create a brand new worth or modify the present one in HKEY_LOCAL_MACHINE Registry Hive.

Earlier than you proceed, it is going to be higher to create a System Restore Level and again up the Registry.

Comply with the steps under:

Press Win + R keys to launch the Run command field. Kind regedit and click on OK. Click on Sure within the UAC immediate.

Navigate to the next path within the Registry Editor. The only method is to repeat the under path and paste it into the handle bar of the Registry Editor after which hit Enter.

HKEY_LOCAL_MACHINESoftwareMicrosoftCryptographyProtectProvidersdf9d8cd0-1501-11d1-8c7a-00c04fc297eb

Make it possible for the df9d8cd0-1501-11d1-8c7a-00c04fc297eb secret is chosen on the left pane of the Registry Editor. Now, examine whether or not the worth is there on the fitting facet. If not, it’s a must to create it. For this, right-click within the empty area on the fitting facet of the Registry Editor and go to “New > DWORD (32-bit) Value.”

Proper-click on the newly created worth and choose Rename and sort ProtectionPolicy. By default, the Worth Knowledge of all newly created values within the Registry Editor is 0. You need to change this default worth to 1. For this, double-click on the ProtectionPolicy worth and enter 1 in its Worth Knowledge.

Examine if the difficulty persists. If sure, attempt the subsequent Registry repair.

3] Create new values in HKCU Registry Hive

Do that answer if the above repair does not remedy your drawback. The directions for a similar are written under.

Launch the Registry Editor and go to the next path. Merely copy it and paste it into the Registry Editor handle bar after which press Enter.

HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0CommonIdentity

Just be sure you have chosen the Id key on the left facet within the Registry Editor. Now, examine if the next two values are there on the fitting facet.

• DisableADALatopWAMOverride
• DisableAADWAM

In case you do not discover the above two values, create them by following the identical course of described above (in answer 2).

Double-click on every of those values one after the other and alter their Worth Knowledge to 1.

Associated: This gadget can’t use a Trusted Platform Module BitLocker error.

4] Delete the info inside Microsoft.AAD folder

Delete the info inside Microsoft.AAD folder. The directions for a similar are defined under:

1. Launch the Run command field and sort %UserProfile% and click on OK.
2. Double-click on the AppData folder to open it. By default this folder is hidden. In case you do not see it there, it’s a must to allow the hidden gadgets on Home windows.
3. Now, open the Native folder after which the Packages folder.
4. Scroll down the listing of folders and find the Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy folder. You should use the Search characteristic in File Explorer to search out this folder simply.
5. When you find it, open it and delete all the info inside it.

This could repair the difficulty.

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