Microsoft Teams can’t load or send images in chat

Microsoft Teams has turn into of the very best video-conferencing and staff administration platforms from Microsoft. On Teams, you’ll be able to host conferences, share shows, chat, share images, GIFs, and so forth. A few of the customers of Microsoft Teams are complaining that the app will not be displaying GIFs or images they obtain in the chats. On this information, we’ve talked about some methods to repair Microsoft Teams can’t load or send images in chat.

Can’t send images in Teams Chat

A giant step in that path was the private impact they dropped at the Teams chat room. In Microsoft Teams, chat keep on even after a video convention has ended so you’ll be able to make amends for what you’ve missed. This meant that increasingly individuals began utilizing Microsoft Workforce and with that got here an inflow of points. Some customers reported that the images they despatched in the Microsoft Teams chatbox weren’t loading correctly. There are a number of possible causes behind this and right this moment, we can be educating you how one can repair it.

Microsoft Teams can’t load or send images in the chat

The difficulty hasn’t been publically addressed by Microsoft officers and also you don’t have to make any technical tweaks to eliminate it both. Many of the workarounds for this subject are fairly elementary. The most typical causes behind this subject are an outdated Microsoft Teams model or a non-supported browser (if you’re utilizing Teams on its internet platform). These are the causes that our options are primarily based round.

If the images you send in Microsoft Teams chats don’t load or present up, then right here’s how one can repair that.

1. Ensure you have a dependable web connection
2. Verify Teams Server standing
3. Swap to Microsoft Teams’ Internet Platform
4. Verify if the picture is of supported format
5. Clear app/browser cache
6. Allow {Hardware} acceleration in Workforce’s settings
7. Log off and log in once more
8. Verify for updates on Microsoft Teams

Let’s get into the small print of every methodology and repair the difficulty.

1] Ensure you have a dependable web connection

It’s essential to have a dependable web connection to make use of Microsoft Teams correctly. In case your web connection is simply too gradual, it takes a whole lot of time to load the media or images you get in the chats. Run a pace check in your gadget utilizing on-line instruments and test in case your web is working speedily or not.

2] Verify Teams Server standing

Verify if there may be any downtime with the Microsoft Teams utilizing the official Service health web page. If there may be any downtime there, it is advisable to wait till it’s fastened and up once more to resolve points you’re having on Teams. The images and media your obtain will load after they’re up once more.

3] Swap to Microsoft Teams’ Internet Platform

In the event you’re working the Desktop Shopper of Microsoft Teams, it’s possible you’ll not be capable of assist all types of media and if that’s the case, then the very first thing it’s best to strive is to modify to Microsoft Teams’ internet platform. Right here’s how:

• Go to the homepage of Microsoft Teams at groups.microsoft.com.
• Signal in together with your Microsoft Account, the identical one with which you’ve uploaded the picture.
• For the reason that picture has already been uploaded out of your finish and is barely not loading, open the chat thread the place you’d send it and test its loading.

Equally, strive switching to the desktop shopper in case you face this subject on the net platform.

4] Verify if the picture is of supported format

Microsoft Teams assist solely a restricted variety of picture codecs. It solely helps AI, BMP, EMF, EPS, GIF, JPG, JPEG, PNG, PSD, SVG, TIF, TIFF, and WMF codecs. If the picture of the media you acquired will not be in the supported format, it is not going to load on Microsoft Teams. It’s essential to ask the sender to transform the picture utilizing on-line instruments right into a supported format and send it once more.

5] Clear app/browser cache

Clearing the cache for the browser or the app (whichever mode you’re utilizing) may simply do the trick for you.

To clear the Teams Cache, comply with the steps under:

• Open the file explorer
• Paste the next location in the bar on high

%appdatapercentMicrosoftteams

• You’ll see a handful of folders right here like Code Cache, Native Storage, and so forth. Delete the information in every certainly one of them and exit. Your cache could have cleared.

Equally, clear the browser cache with the next steps:

• Open Microsoft Teams internet interface.
• Click on on the ‘lock’ signal to the left of the URL and additional choose website settings.
• Right here, underneath utilization, click on on ‘Clear Data’.

6] Allow {Hardware} acceleration in Workforce’s settings

In case you are dealing with the picture or media not loading subject on the Teams desktop shopper, it is advisable to allow {Hardware} acceleration to make Teams operate smoother. It’ll make the media load in the chats.

To allow {hardware} acceleration on Teams,

• Click on on the three-dot button beside your Profile and choose Settings.
• Within the Basic tab, uncheck the field beside Disable GPU {hardware} acceleration (requires restarting Teams) and restart Teams.

This could repair your subject.

Learn: Repair Microsoft Teams excessive Reminiscence and CPU utilization subject

7] Log off and log in once more

Log off of the Teams shopper by clicking on the Profile and deciding on Signal Out from the choices. Then, enter your credentials and log in once more. See if it has modified something with the loading of images in the chats.

8] Verify for updates on Microsoft Teams

Your PC could also be working an outdated model of Microsoft Teams, in which case you’ll have to test if there are any attainable updates and set up them. Right here’s how you are able to do that:

• Launch the Teams app
• Click on on the triple-dotted icon subsequent to your profile image on the top-right nook of the display and additional choose ‘Check for Updates’. It will start the method.
• If there may be an replace, you’ll be given a immediate to put in it. Accomplish that and test once more if the images are loading.

These are the other ways utilizing which you’ll be able to repair if Microsoft Teams can’t load or send images in chat.

Why are images not loading in Teams chat?

There could be many causes for the images to not load on Teams chat like unhealthy web connection, unsupported file format, downtime with Workforce’s servers, cache points, and so forth. It’s essential to test them one after the other and repair the problems.

How do I repair Microsoft Teams not loading images?

If Microsoft Teams will not be loading images it is advisable to test in case your web connection is working or not. Then, see if there may be any downtime with Microsoft Teams. clear the Teams app cache, change to a different Teams shopper, sign off of Teams and log in once more, and replace your Teams shopper.

Associated learn: Repair Microsoft Teams Login points: We couldn’t signal you in

We hope that one of many aforementioned options does the trick for you and that you’re now in a position to view photographs in your Microsoft Teams chats.