If Excel Online is not working and received’t open files, then learn this submit to unravel the problem. Excel files typically comprise essential organizational information or person data. These files could be opened and considered utilizing Excel Online, which is the most effective on-line spreadsheets software program supplied by Microsoft. Excel Online offers a collaborative platform the place you possibly can collectively work with others on the identical spreadsheet. It makes it simpler to create, edit, share Excel files, and entry your Excel information from anyplace.
Excel Online is not working and received’t open files
Generally, Excel Online could not work as anticipated and received’t open files. In such instances, chances are you’ll get error messages, equivalent to ‘Couldn’t Open the Workbook‘, or ‘Request Was Taking Too Long‘.
Excel may fail to open your file if you or someone you’ve shared the file with has left it in idle mode for greater than 6 hours, or if the file is too massive or sophisticated to be dealt with by Excel Online. Wrongly configured workbook settings or browser points might also trigger the error to happen. This submit discusses some efficient troubleshooting suggestions that may assist repair Excel Online if it is not working in your Home windows 11/10 PC.
Be sure to shut the file when you end working on it. Additionally, encourage different customers who’ve entry to the file to shut it as quickly as they end utilizing them. This can cut back the possibilities of getting the error. Additionally, test the scale of the file. If it is too massive, break up it into smaller files. In case you nonetheless get the error, use these options to repair Excel Online is not working and received’t open files:
- Clear browser cookies and cache.
- Take away problematic add-ons.
- Test the default file opening conduct.
- Flip off Protected View.
Allow us to see these intimately.
1] Clear browser cookies and cache
Begin by clearing your browser’s cookies and cache information. Every browser shops some data from the web sites you go to in type of cookies and cache. This data is used to make it simpler so that you can return to the web site. It additionally personalizes your searching expertise. When this information will get corrupted, it causes points to the browser. Whether or not you might be utilizing Chrome, Edge, or Firefox, clearing cookies and cache can probably repair the issue. Nonetheless, for this specific situation, we advocate clearing cookies, website information, and cache just for Excel Online.
2] Take away problematic add-ons
Go to your browser’s plugins/add-ons/extensions web page and search for any recently-installed add-ons that could be inflicting the problem. Quickly disable add-ons one after the other and see if it really works for you. You might also reset your browser settings to revive it to its unique state (when it was put in). This can assist in case any problematic add-on or theme modified your browser settings with out your data. Resetting the browser can even change cookies and website information to default and probably repair the ‘Excel Online not working and won’t open files’ situation.
3] Test the default file opening conduct
Excel files shared on Microsoft Groups are hosted on SharePoint Online. In case you use Groups for group communications and Excel Online for collaborative work inside your group, test the default file opening conduct of paperwork in SharePoint’s Doc Library. By default, it is set to ‘Open in the browser‘. Other available options are ‘Open in client application’ (i.e. Excel for Desktop), and ‘Use the server default’. If another person has modified this setting, chances are you’ll must revert to the default settings to open the file within the browser.
4] Flip off Protected View
Some files could both be protected by the proprietor to forestall unintentional modifications by different customers. In case you’re not in a position to open the file, strive downloading it in your Home windows 11/10 PC. If the obtain is profitable, open the file in your Excel desktop app. Then comply with these steps to disable the protected mode:
- Go to File > Extra… > Choices.
- Click on on Belief Heart on the left panel.
- Then click on on Belief Heart Settings on the best panel.
- Within the subsequent window that seems, click on on Protected View on the left panel.
- Uncheck all choices listed below ‘Protected View’.
- Click on on the OK button
When you flip off the protected view, save the file, and add it to SharePoint Doc Library. Strive opening the file and see if it fixes the problem.
Other than this, you too can strive opening the file utilizing different related purposes, equivalent to Google Spreadsheets. Hope you discover this convenient.
Learn Subsequent: Find out how to change Date Format in Excel Online and Google Sheets.
