Should you obtain the error 0x80070057 whenever you attempt to download the Offline Address Book (.oab) in Microsoft Outlook, then this submit is meant that will help you. On this submit, we’ll establish the potential causes, in addition to present probably the most appropriate options to efficiently resolve the difficulty.
Whenever you encounter this concern, you’ll obtain the complete error message under alongside the next traces;
Activity [email protected] reported error (0x80070057): ‘Sorry, something went wrong. You may want to try again’
The place the [email protected] placeholder represents your SMTP mail server tackle.
You’ll encounter this concern as a result of the Alternate server is configured to allow Offline Address Book download through the use of Public Folder distribution solely.
Error 0x80070057, Outlook Offline Address Book received’t download
If the Offline Address Book received’t download in Outlook with the error code 0x80070057, you possibly can attempt our beneficial options under in no specific order and see if that helps to resolve the difficulty in your laptop.
- Disable Alternate Cache Mode in Outlook consumer
- Configure Alternate server to download OAB utilizing web-based distribution
- Configure Outlook desktop consumer with electronic mail settings for Outlook.com
- Create new Outlook profile
- Restore Outlook PST (information) recordsdata
- Run Microsoft Help and Restoration Assistant device
Let’s check out the outline of the method concerned regarding every of the listed options.
1] Disable Alternate Cache Mode in Outlook consumer
You possibly can start troubleshooting to repair the Offline Address Book received’t download in Outlook with the error code 0x80070057 by disabling Alternate Cache Mode within the Outlook consumer put in in your PC.
To disable Alternate Cache Mode in Outlook consumer, do the next:
- Launch Outlook.
- Click on File > Account Settings > Account Settings.
- Choose the Alternate or Workplace 365 account that you just wish to download the .oab for.
- Click on Change.
- Beneath Offline Settings, uncheck the Use Cached Alternate Mode to download electronic mail to an Outlook information file possibility.
See if the error is mounted. If not, attempt the subsequent resolution.
2] Configure Alternate server to download OAB utilizing web-based distribution
This resolution requires the Alternate server administrator to be sure that OAB could be downloaded through the use of web-based distribution, along with configuring the Autodiscover service accurately for the Alternate server group.
To test this configuration, do the next:
Notice: Outlook 2013 and later variations help solely OAB model 4.
- Open Alternate Administration console.
- Navigate to Group Configuration > Mailbox > Database Administration.
- Select the suitable mailbox server.
- Click on Properties > Consumer Settings.
- Navigate to Group Configuration > Mailbox > Offline Address Book.
- Select OAB > Properties > Distribution.
Attempt the subsequent resolution if web-based distribution is already enabled however the concern persists.
3] Configure Outlook desktop consumer with electronic mail settings for Outlook.com
This resolution requires you to configure Outlook desktop consumer utilizing Outlook for Internet electronic mail settings. After the configuration, attempt downloading the Offline Outlook Address Book and see if the process completes with out the error code in view. In any other case attempt the subsequent resolution.
4] Create new Outlook profile
This resolution requires you to manually create a brand new Outlook profile by following the directions within the information(s) on the way to repair Microsoft Outlook crashes with Error Code 0xc0000005 or Error 0x8004010F, Outlook information file can’t be accessed.
5] Restore Outlook PST (information) recordsdata
One other viable resolution you possibly can attempt to repair the error in hand is to restore Outlook PST (information) recordsdata. If this process wasn’t useful, you possibly can reset or restore the Outlook app or you possibly can uninstall Workplace (take away the OAB and OST recordsdata), reinstall Workplace suite after which arrange & configure Outlook in your Home windows 11/10 laptop.
6] Run Microsoft Help and Restoration Assistant device
This resolution requires you to run the Microsoft Help and Restoration Assistant device. Alternatively, you should use the command-line model of Microsoft SaRA device in your Home windows 11/10 laptop.
The device may also help you with Outlook if:
Any of those options ought to be just right for you!
Associated submit: Error 0x8007007A when downloading Offline Address Book in Outlook
How do I power an Offline Address Book to download?
To power an Offline Address Book to download, observe these steps: On the Instruments menu, level to Ship/Obtain, after which click on Download Address Book. Within the Offline Address Book dialog field, be sure that the Download modifications since final Ship/Obtain possibility is checked. Click on OK.
Why does Outlook default to Offline Address Book?
Outlook defaults to Offline Address Book as a result of the default configuration for an Outlook consumer is to make use of a function referred to as the Cached Alternate Mode. In Cached Alternate Mode, the default is to make use of the Offline Address Book (OAB) which usually is most popular as a result of it’s extra responsive than the net model.
