Your account has been locked

This put up explains the best way to repair Microsoft Account error Your account has been locked. A number of customers have reported that Microsoft has locked their accounts with none prior discover, on account of which they aren’t in a position to entry their emails, paperwork, photographs, Xbox Dwell accounts, and different important knowledge.

After they attempt to get entry to a Microsoft product or cloud service utilizing their private or work account, an error message seems that claims:

Your account has been locked. Contact your help individual to unlock it, then strive once more.

OR

Your account has been locked

Now we have detected some exercise that violates our Microsoft Providers Settlement and have locked your account.

Unlocking your account

To unlock your account, you’ll want some extra assitance. Navigate to aka.ms/compliancelock and we’ll get you to the proper place.

OR

Your account has been locked

We’ve detected some exercise that violates our Microsoft Providers Settlement and have locked your account.

Unlocking your account

Select Subsequent and we’ll ship a verification code to your cellphone. After you enter the code, you may get again into your account.

In accordance with customers, the error triggers whereas utilizing Outlook, Skype, Xbox Dwell, and so on., or whereas accessing Microsoft Azure.

Why my Microsoft account has been locked?

Microsoft states that it locks a person account when it notices some uncommon exercise which may violate its Phrases of Use. These actions might embody sending unsolicited promotional or industrial content material, sending undesirable or dangerous code or software program, tricking or spoofing emails, and so on. Nonetheless, Microsoft additionally states that not all accounts are locked for such causes.

For those who’re one of many affected customers and can’t use your Microsoft account, we’ll present you the best way to efficiently unlock a locked Microsoft account.

Your account has been locked – Microsoft

The error message can seem in the event you enter an incorrect password whereas signing in to the Microsoft 365 portal together with your work or faculty account. In that case, you must anticipate not less than quarter-hour after which attempt to sign up once more. If the error continues to indicate up, strive utilizing the browser Incognito/personal mode or switching to a different browser. If it persists or in different circumstances, use the next options to repair Microsoft Account error Your account has been locked:

1. Unlock your Microsoft account with a safety code.
2. Use Microsoft’s automated self-help.
3. Uninstall and reinstall Microsoft 365.
4. Escalate the matter to your IT Admin.
5. Contact Microsoft.

Allow us to see these intimately.

1] Unlock your Microsoft account with a safety code

This is applicable in the event you see a ‘Next‘ button within the error prompt window. If you don’t see a ‘Next’ button, go to step 5.

Click on on the Subsequent button and enter a cellphone quantity to obtain a web-based safety code. You should utilize any cellphone quantity that may obtain textual content messages. The quantity needn’t be related together with your Microsoft account.

Then click on on the Ship code hyperlink. You’ll quickly obtain a safety code. Enter the entry code within the corresponding discipline. Be sure that to enter the code within the message physique, not within the header. Click on on the Submit button to unlock your account.

Learn: Unblock and Get better a blocked or suspended Microsoft account.

2] Use Microsoft’s automated self-help

Earlier than you discuss to somebody for personalised help, strive Microsoft’s automated self-help and see if it really works. It can get your questions answered conveniently.

Learn: Tips on how to reclaim your hacked Microsoft Account

3] Uninstall and reinstall Microsoft 365

The error might seem in case your ex-employer had enabled Workplace 365 in your private system. In such a case, after you allow the group, your license is revoked, so you may’t use your work account to entry Microsoft 365 apps in your private system. Nonetheless, the error immediate seems if the knowledge associated to your work account remains to be out there in your system (the identical applies to a faculty account).

To utterly take away this data, it’s essential to manually utterly uninstall Workplace out of your system. You can too use the Microsoft Workplace Uninstaller Instrument for this function.

When you’ve uninstalled Workplace, reinstall Microsoft 365 in your Home windows system.

This could resolve the problem and let you sign up to Microsoft 365 apps with none error prompts.

Notes:

1. Be sure to’re logged in as an administrator.
2. Take a backup of your information and knowledge in Phrase, Excel, and different Microsoft 365 apps earlier than uninstalling Workplace.

Learn: Tips on how to repair Microsoft Workplace set up errors

4] Escalate the matter to your IT Admin

For those who see this error whereas making an attempt to sign up to Microsoft Azure or Microsoft 365, contact the worldwide admin of your expertise to examine in the event you’re allowed to sign up. If not, request him to reset your password or your sign-in standing (from allowed to blocked after which again to allowed). For those who’re the (solely) admin, get in contact with the Azure Information Safety group by dialing (+1) 866-807-5850. They’ll make it easier to with unlocking your account.

If that is your Azure AD account, you might use self-service password reset (SSPR) to unblock your self with no administrator or assist desk involvement.

5] Contact Microsoft

If nothing works, contact Microsoft utilizing Global Customer Service phone numbers or using the account reinstatement form. As soon as Microsoft receives your data, a ticket can be assigned to you. Then a Microsoft customer support consultant will get in contact with you through electronic mail to provide you standing updates, request extra data, or information you on the best way to unlock the account.

I hope this helps.

Also Read: Your Microsoft Account has been locked, 0x80a40014 – Xbox error.

How long is Microsoft account locked for?

It depends. If it is a work or school account, the global admin of your tenant may have imposed an Account lockout duration (0 through 99,999 minutes) via group policy settings. Value ‘0’ signifies that the account will only be unlocked by the administrator. Other values signify that the account will remain locked out for n minutes (where ‘n’ can be 1 to 99,999) before automatically becoming unlocked.

If it’s a private account and also you’ve reached Microsoft help for unblocking your account, they contact you through electronic mail, usually inside 24 hours of submitting the request, and assign you a ticket quantity. You’ll proceed to obtain extra emails till the problem is resolved; nevertheless, the precise time it’s going to take on your account to be unlocked can’t be confirmed.

Learn Subsequent: Repair A person account was locked out error in Home windows.