An issue has arisen the place Outlook is worried. Some customers are unable to sign into their Outlook for Microsoft 365 accounts. Each time they try to do that, an error dialog exhibits up stating the consumer should sign in with their work or school account as they aren’t in a position to accomplish the duty with their personal account.
You can’t sign in right here with a personal account. Use your work or school account as a substitute.
Now, this can be a drawback the Outlook crew is wanting into, and can finally launch a repair to get issues again to normalcy. Nevertheless, not everybody needs to attend till that occurs, so is there a method to bypass the error till an official repair is launched? Sure, there’s a manner, and it has every thing to do with turning off Help Diagnostics. For many who will not be positive what that’s, properly, it’s all about giving customers the flexibility to submit an In-App ticket by utilizing Assist. The bug in query is said carefully to how Outlook authenticates the diagnostics in sure conditions.
You can’t sign in right here with a personal account, Use your work or school account as a substitute
To repair You can’t sign in right here with a personal account, Use your work or school account as a substitute Outlook error, comply with these steps:
Open the Registry Editor and navigate to the next key:
HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0OutlookOptionsGeneral
Now on the suitable aspect, right-click and choose DWORD (32 bit)
Identify the important thing as DisableSupportDiagnostics and click on OK.
Now double-click on this key and alter its Hexadecimal worth to 1.
Exit Registry Editor and restart your laptop.
Test now to see if the problem has been resolved.
As soon as Microsoft fixes this challenge with an replace, bear in mind to take away the coverage registry key so you’ll be able to proceed utilizing Contact Help.
Similar: Microsoft Teams Login error We couldn’t sign you in
Why won’t Teams let me sign in with a school account?
Teams requires you to have a valid Microsoft 365 Education license. In most cases, users do not have the active license when they get this error while signing into Microsoft Teams. That is why it is mandatory to check if you have a valid license. For that, you can check with your administrator.
How do you fix we can’t sign into your account?
If you use a Work or School account, it is required to check if the access it blocked or not. System administrators often block inactive accounts to make the active list more accessible. On the other hand, if you have a valid license or not. For obvious reasons, active license is required to access your account.
READ: Home windows can’t discover C:Program FilesMicrosoft OfficerootOffice16outlook.exe.
