Some customers have reported the problem whereby after they strive to open any utility Excel, Phrase or PowerPoint in Microsoft 365, they obtain the error immediate with the message Unable to create new documents. This submit gives probably the most appropriate options to resolve the problem.
While you encounter this difficulty, you may even see the next error description:
- We’re unable to create a new doc presently. Please strive once more later.
- An issue together with your OneDrive account is stopping you from making a new doc
- Your Office 365 admin has set a conditional entry coverage that restricts your entry to Phrase
Investigations exhibits that this difficulty happens whenever you strive to create documents in Office on-line through the Office 365 portal.
Unable to create new documents in Office 365
If you happen to’re unable to create new documents in Office 365 in your Home windows 11/10 laptop, you’ll be able to strive our really helpful options beneath and see if that helps to resolve the problem in your system.
- Preliminary guidelines
- Disable OneDrive sync for Office functions
- Disable Steady Entry Analysis (CAE)
- Set up Microsoft 365 regionally
Let’s check out the outline of the method concerned regarding every of the listed options.
1] Preliminary guidelines
Earlier than you strive the options beneath, you are able to do the next, and after every activity see in the event you can create the doc efficiently with out points:
-
- OneDrive On-line
- SharePoint On-line
- Office On-line
So, guarantee that you’ve got the suitable Microsoft 365 license, then you’ll be able to clear Cache, Cookies, and Shopping Historical past in your net browser, then head again to Office 365 portal and take a look at creating new on-line information once more.
2] Disable OneDrive sync for Office functions
This answer requires you to disable OneDrive sync for Office functions; and the repair particularly applies to the An issue together with your OneDrive account is stopping you from making a new doc error description whenever you’re unable to create new documents in Office 365.
The next directions will information you on this:
- Click on on the OneDrive icon on the Taskbar.
- Click on on the gear-shaped icon and choose Settings.
- Choose the Office tab and clear the checkbox that claims Use Office functions to sync Office information that I open.
- Click on OK.
3] Disable Steady Entry Analysis (CAE)
This answer requires you to disable Steady Entry Analysis (CAE); and the repair particularly applies to the Your Office 365 admin has set a conditional entry coverage that restricts your entry to Phrase error description.
Steady Entry Analysis (CAE) in Azure AD is now enabled by default and permits for a faster response by forcing an entry token refresh in case of sure occasions going down. You’ll be able to set Strict enforcement or Disable CAE altogether. Preserve in thoughts that the strict possibility although can break the person expertise when they’re working in Office on the net. Strict enforcement ought to solely be used in environments the place it is a arduous requirement.
4] Set up Microsoft 365 regionally
Given that you just’re having points creating new Office documents on-line, that is one other viable answer to the problem in hand, which requires you to set up Microsoft Office 365 regionally in your Home windows 11/10 system. After getting your Office 365 model put in, you need to be ready to create new documents usually and begin utilizing your Office functions.
Hope this helps!
Associated submit: Office documents don’t open after upgrading Home windows
Your Office 365 admin has set a Conditional entry coverage that restricts your entry to Phrase
This can be associated to the user-enabled MFA and your group’s conditional entry coverage settings. Azure AD Multi-Issue Authentication and Conditional Entry insurance policies provide the flexibility to require MFA from customers for particular sign-in occasions.
How do I repair unable to create a new doc?
To resolve the error “Unable to create new document” when opening WordPad or Microsoft Paint in your Home windows 11/10 system, you’ll be able to merely uninstall after which reinstall the respective program.
Why can’t I create a new doc on Microsoft Phrase?
There may very well be quite a lot of explanation why you’ll be able to’t create a new doc on Microsoft Phrase – largely it may very well be due to a corrupt Office set up. To repair this difficulty, you’ll be able to strive opening Phrase in Secure Mode, then verify in the event you can create new documents. In any other case, you’ll be able to restore Phrase or restore the Office suite fully. If that didn’t work you’ll be able to uninstall and set up Office in your system.
How do I create a doc in Office 365?
To create a doc in Office 365, do the next:
- Open Phrase. Or, if Phrase is already open, choose File > New.
- Within the Seek for on-line templates field, enter a search phrase like letter, resume, or bill. Or, choose a class beneath the search field like Enterprise, Private, or Training.
- Click on a template to see a preview.
- Choose Create.
Why is Microsoft not letting me save a doc?
The issue could be brought on by your template file, so make sure to recreate it and verify if that solves the problem. Microsoft Phrase received’t save documents – This difficulty can happen due to your add-ins. To repair the issue, make sure to begin Phrase in Secure Mode and disable all add-ins.
