Does your Teams screen flip Blue or Gray while opening files? Some Teams customers have reported seeing a gray or blue partial screen every time they attempt to entry the Files tab or open files within the app. Why this challenge happens and how one can repair the issue, we’ll study on this submit.
Why is my screen blue on Teams files?
The blue screen challenge on the Files tab in Microsoft Teams can happen in varied situations. It could possibly be brought on as a result of corrupted Teams cache, momentary account glitches, or outdated show driver points. Moreover that, utilizing GPU {hardware} acceleration in Teams will also be a purpose for this challenge. This challenge may occur in case your Teams app is corrupted or some set up files are defective.
Teams screen turns blue or gray while accessing files
If the Microsoft Teams screen turns blue or gray while making an attempt to entry or open files and paperwork from the Files tab, use the beneath fixes to resolve the difficulty:
- Shut Microsoft Teams and restart it.
- Delete the Teams cache.
- Restore the default Teams theme.
- Sign off, then log in to Teams.
- Disable GPU {hardware} acceleration in Teams.
- Test for graphics driver updates.
- Restore or reset Teams.
- Reinstall Teams.
1] Shut Microsoft Teams and restart it
The very first thing you must do is restart the Microsoft Teams app to repair the difficulty. It’s a easy workaround however works wonders in lots of instances.
To try this, open Activity Supervisor utilizing Ctrl+Shift+Esc. Choose the Microsoft Teams activity from the Processes tab and press the Finish activity button. After that, restart the Teams app and verify if the difficulty is resolved.
2] Delete the Teams cache
You may be getting a blue overlay on the Files tab in Teams as a result of a corrupted cache. Delete the Teams cache and verify if the difficulty is mounted. Listed below are the steps to do this:
Learn: Webcam flickering in Teams throughout video calls.
3] Restore the default Teams theme
This workaround has been confirmed to be efficient for some customers who’ve chosen a darkish or high-contrast theme. Right here’s how:
- First, open Microsoft Teams and click on on the Settings and extra button.
- Now, select the Settings choice and navigate to the Look and accessibility tab.
- Subsequent, beneath the Theme part, select the Mild theme.
- As soon as finished, verify if the difficulty is resolved.
4] Sign off, then log in to Teams
It could possibly be a glitch together with your Teams account inflicting the issue. So, in that case, you possibly can attempt signing out of your account after which logging again into Teams to see if the issue is mounted.
To try this, click on in your profile image current on the top-right part after which select the Signal out choice. As soon as you’re logged out, shut Teams fully after which reopen it. Now, enter your login credentials to check in.
See: Microsoft Teams Be part of button is lacking or not working.
5] Disable GPU {hardware} acceleration in Teams
When you have enabled GPU {hardware} acceleration in Teams, it could possibly be the potential reason for the issue. Flip off the GPU {hardware} acceleration function in Teams and see if it helps resolve the difficulty.
- Open the Teams app and click on on the Settings and extra > Settings choice.
- From the Normal tab, tick the checkbox related to the Disable GPU {hardware} acceleration choice.
- Subsequent, shut the Teams app window and right-click on the Teams icon from the system tray.
- After that, select the Give up choice.
- Then, refresh your desktop and reopen the Group app to verify if the issue is gone.
Learn: Microsoft Teams crashing or freezing throughout conferences.
6] Test for graphics driver updates
Such show points are sometimes brought on due to defective graphics drivers. In case your graphics drivers are outdated or corrupted, you’ll possible expertise this challenge. Therefore, you possibly can replace your graphics driver to its newest model and verify if the difficulty is resolved.
To try this, press Win+I to launch Settings and click on on Home windows Replace > Superior choices > Non-obligatory updates. Test if there are pending driver updates. In that case, tick the checkboxes related to the updates and faucet on the Obtain & set up button.
7] Restore or reset Teams
The difficulty could possibly be brought on as a result of corrupted settings or damaged files linked with the Teams app. You may repair the issue by repairing the Teams app. If that doesn’t assist, you possibly can reset Teams to its default state to resolve the difficulty. Right here’s how:
- First, shut Microsoft Teams fully after which open Home windows Search.
- Now, kind Teams within the search field, hover the mouse over the Microsoft Teams app, and select the App settings choice.
- Subsequent, scroll right down to the Reset part and click on on the Restore button. If you wish to restore the unique Teams app, press the Reset button.
- As soon as the method is full, verify if the difficulty is resolved.
8] Reinstall Teams
If the issue nonetheless persists, we suggest you uninstall after which reinstall Teams in your pc. Your app may be corrupted and might’t be repaired utilizing app settings. Therefore, in that case, you must uninstall the present Teams copy out of your pc fully utilizing Management Panel or Settings after which reinstall a contemporary and clear copy to repair the difficulty.
As soon as Teams is eliminated, press Win+R to open Run and enter %appdata% in it. Subsequent, discover the Teams folder and clear it. After that, enter %Programdata% in Run and within the opened location, take away the Teams folder. This can fully uninstall Teams out of your PC.
Now you can reboot your pc and set up Teams from Microsoft Retailer.
Hopefully, you’ll now be capable to open files in Teams with out getting a Blue or Gray screen.
Why is my Teams digicam blue?
In case you are experiencing a blue screen challenge together with your digicam on Teams, it’s endorsed to modify off the {hardware} acceleration function in your Teams settings. This function may be triggering the issue. So, open Teams settings and allow the Disable GPU {hardware} acceleration choice.
Now learn: Microsoft Teams not opening or launching on PC.
