Some Microsoft Outlook customers face the difficulty that once they attempt to learn or entry emails in the Outlook desktop shopper on their Home windows 11/10 laptop, they aren’t capable of do it. After deciding on an e-mail from the Item checklist, as a substitute of displaying the e-mail content material, a clean house is seen on the Studying pane. And, double-clicking on an e-mail shows this Sorry, we’re having trouble opening this item error message. Your complete message goes like this:

Sorry, we’re having trouble opening this item. This might be non permanent, however when you see it once more you would possibly need to restart Outlook.

In case you even have this downside, then this submit could be useful. You will need to have already restarted Microsoft Outlook and your laptop a number of instances, however the issue would nonetheless be there. Thus, to unravel your downside, the options coated in this submit can come in useful. Earlier than attempting these options, you also needs to replace Microsoft Outlook, and see in case your downside is mounted. If not, verify the fixes coated under.

Sorry, we’re having trouble opening this item in Outlook

To repair this Sorry, we’re having trouble opening this item. This might be non permanent, however when you see it once more you would possibly need to restart Outlook downside in your Home windows 11/10 laptop, attempt the options listed under:

  1. Restore Outlook default View Settings
  2. Clear RoamCache Folder
  3. Restore Outlook Information Information
  4. Restore Outlook Account.

1] Restore Outlook default View Settings

If this downside begins occurring after making modifications to the view settings, then you need to restore the default view settings on your Outlook desktop shopper. This selection has labored for a lot of customers and this might give you the results you want too. Listed here are the steps:

  1. Shut Microsoft Outlook if in case you have opened it
  2. Open the Run Command field utilizing Win+R hotkey
  3. Enter outlook.exe /cleanviews in the textual content field of Run Command
  4. Press the OK button
  5. When the command is executed, it’ll begin loading your Outlook profile, and the Outlook interface will open
  6. Once more, open the Run Command field
  7. Enter outlook.exe /resetnavpane in the textual content field
  8. Press the OK button.

Now verify if you’ll be able to entry the emails.

2] Clear RoamCache Folder

If the cached information of Microsoft Outlook that’s saved in the RoamCache folder is corrupted, then additionally it will probably trigger completely different issues together with this trouble opening this item in Outlook error. So, in this case, it’s worthwhile to clear Microsoft Outlook cache information. It gained’t delete your Outlook emails, contacts, and different information. Solely the cache information can be cleared which can be recreated robotically. Comply with these steps:

C:UserspercentusernamepercentAppDataLocalMicrosoftOutlookRoamCache
  • Press the Enter key
  • Choose all the info current in the RoamCache folder
  • Delete them.

Associated: Outlook not sending emails in Home windows, With or With out attachments.

3] Restore Outlook Information Information

The Outlook Information File (.ost and .pst) accommodates your Outlook messages or emails and different gadgets. In case your Outlook Information File has change into corrupted, then it might result in varied points. And, this might be the rationale that you’re not capable of entry emails in your Outlook desktop shopper. Due to this fact, you need to restore your corrupt Outlook Information File. For this, you should utilize the built-in Microsoft Outlook Inbox Restore instrument that helps to restore corrupt Outlook PST and OST private information recordsdata.

Earlier than doing that, you also needs to backup your information recordsdata first, so that you could restore them if wanted. For this, open File Explorer, and entry the Outlook folder. Right here is the trail:

C:UserspercentusernamepercentAppDataLocalMicrosoftOutlook

In that folder, copy the .ost and .pst information file(s) obtainable on your Microsoft Outlook account(s), and paste them to another folder in your Home windows 11/10 laptop.

4] Restore Outlook Account

If the above choices don’t assist, then you need to restore your Outlook account or profile. This selection works when Outlook doesn’t sync emails, you aren’t capable of obtain and ship emails, and so on. It may also work if you aren’t capable of entry emails and face this downside. Listed here are the steps:

  1. Open Microsoft Outlook shopper
  2. Click on on the File menu
  3. Open Account Settings drop-down menu
  4. Click on on the Account Settings possibility. A separate field will open
  5. Entry the E-mail tab in that field
  6. Choose an account or profile
  7. Press the Restore button.

Now comply with the steps in the restore wizard after which restart Microsoft Outlook. Your downside needs to be gone now.

Hope this will assist.

How do I repair Outlook E-mail not opening?

In case you are not capable of open emails acquired in the Outlook desktop shopper, then you’ll be able to attempt the next options:

  1. Delete Outlook Cache
  2. Restore Outlook View Settings
  3. Restore your Outlook Information Information, and so on.

You possibly can verify step-by-step directions for every of those options in this submit above.

Can’t open this item Outlook has already begun transmitting?

Customers might obtain such an error once they attempt to ship a big e-mail and it bought caught in the outbox of Microsoft Outlook. However you’ll be able to both ship emails which might be caught in the outbox of Microsoft Outlook to unravel this downside or delete the wrongdoer e-mail. For this, you’ll be able to attempt the next options:

  1. Drag the e-mail to Drafts and delete it
  2. Activate Work Offline mode in Outlook after which delete the e-mail.

Learn subsequent: What’s E-mail encryption & how do you encrypt e-mail messages.



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