Quite a few customers have reported that their Microsoft Whiteboard utility doesn’t work anymore once they attempt to entry the Whiteboard app of their firm in Workplace 365. Some customers even have reported that the app was working effective and abruptly stopped. Others say that they’ve hassle signing in or that it’s not writing, launching, drawing, or syncing. If that’s the case, comply with these recommendations to resolve the problem. On this put up, we offer a few of the troubleshooting strategies accessible to deal with this challenge.
Microsoft Whiteboard not working in Home windows 11/10
Some customers, once they attempt to check in to the appliance would possibly get an error stating they’re not related to the web, although they’re. Some tried uninstalling and reinstalling the app however no success.
Error – It seems such as you’r not related to the web. Please attempt to check in once more when you’re again on-line.
If Microsoft Whiteboard is not working, writing, launching, drawing or syncing, then comply with these recommendations to resolve the problem:
- Make certain the Service is turned on
- Enable entry to the Whiteboard app by means of your firewall
- Take away your company account and add it once more
- Uninstall and reinstall the app.
1. Make certain the Service is turned on
- Go to the Workplace 365 Admin Heart.
- Inside the house web page, choose Settings > Companies & add-ins.
- On the Companies & add-ins web page, scroll down and choose Whiteboard.
- Contained in the Whiteboard menu, toggle the button subsequent to Flip Whiteboard on or off on your complete group.
- Click on Save.
Word: In case you are not your organization’s IT Workplace 365 administrator, you may contact that particular person to carry out the steps talked about above.
2. Enable entry to the Whiteboard app by means of your firewall
- Press Home windows key + R. Within the Run dialog field, kind management, hit Enter to launch Management Panel.
- Change View by on the highest proper of the window to Massive icons.
- Choose Home windows Defender Firewall.
- Choose the choice Enable an app or function by means of Home windows Defender Firewall. (see screenshot under)
- From the window that pops up, click on on Change settings. (see screenshot under)
- Seek for Microsoft Whiteboard within the listing and ensure to position a check-mark in opposition to it beneath Allowed apps and options part and Personal and Public is checked.
- Save settings and exit the applet.
Word: For those who use Home windows Defender Firewall, you may comply with the steps above precisely. For those who’re utilizing the firewall service from third-party antivirus software program, you will want to alter the settings there.
Verify to see if the problem persists. If it does, strive the subsequent methodology.
3. Take away your company account and add it once more
You might attempt to take away your company account and add it once more.
4. Uninstall and re-install the app
- Press Win+X. Choose Apps & options.
- Discover the app within the listing. Choose Uninstall. Await the method to finish.
- Click on here to obtain Microsoft Whiteboard.
- Run and set up it in your PC by following the on-screen directions.
That’s it. I hope this helps to resolve the problem!
