Are you unable to see the contacts and use different options resulting from your Contact not showing in Teams? Microsoft Teams is a enterprise communication platform for real-time video conferences, messaging, file sharing, and extra. Nevertheless, some customers reported experiencing points whereas looking for contacts in Teams. On this article, we’ll checklist all the working fixes that turn out to be useful when Microsoft Teams is not showing all contacts.
Microsoft Teams not showing all Contacts
If Microsoft Teams is not showing all the contacts, execute the options talked about under to get rid of this downside.
- Import the contacts once more
- Disable Scope listing search
- Clear the Group’s cache
- Take away the Group’s settings file
- Replace Teams
- Restore or Reset Teams
- Reinstall Teams once more
Let’s get began.
1] Import the contacts once more
First, guarantee that Outlook contacts are synced with Teams in any other case, this downside is a should. Nevertheless, whether it is already synced, but the contacts are not showing, then import them once more. To do the identical, comply with the under steps.
- Launch Outlook, go to the House tab, and click on on the Deal with guide possibility.
- Click on on the account that you’re utilizing at present, after which on the Choose All possibility.
- Ultimately, go to the File tab, after which choose Add to contacts possibility.
Look ahead to the contacts to sync, and hopefully, contacts might be showing in Teams.
2] Disable Scope listing search
If contacts are not seen on the display screen, ask your admin to disable the Scope listing search. Scoped search possibility is the function that helps the admin slender down the search outcomes; nonetheless, this function could create this subject, due to this fact, contact the admin, and ask them to disable it. As soon as disabled, see if the problem persists or not.
3] Clear the Group’s cache
Microsoft Teams shops cache for short-term knowledge like every other app and different objects that assist the app fetch knowledge extra effectively. Nevertheless, if it will get corrupted, the contacts could not present in Teams. If that’s the case, we’re going to take away the corrupted Teams cache and comply with the steps prescribed under to do the identical:
- Hit Win+E to open File Explorer.
- Now, navigate to the next location in File Explorer
C:CustomersAppDataRoamingMicrosoftTeams
- After that, within the opened location, delete all information in tmp folder, blob_storage, cache, GPU cache, databases, and native storage folders.
- Subsequent, open the IndexedDB folder and delete the .db file.
Lastly, restart the PC and lookup the problem.
4] Take away the Group’s settings information
A variety of time, information that comprise settings knowledge get corrupted, which finally causes such type of points. Nevertheless, this situation is definitely fixable by deleting the Group’s settings information, and right here’s do the identical:
Be aware: For the reason that Group’s native file is hidden, we’ll first unhide it after which delete it.
- Click on Win + R to open the Run dialog field after which sort the next and hit the Enter button:
Management folders - Within the View tab, go to the Hidden information and folders possibility, after which examine the field subsequent to the Present hidden information, folders, and drivers possibility.
- Now, choose Apply and Okay Button.
- Open Explorer, and search the next path
%appdatapercentMicrosoftteams
OR
C:/Customers/username/AppData/Roaming/MicrosoftTeams
- Search and right-click on the settings.json folder and choose the Delete possibility.
After deleting the JSON file, restart your laptop, and if potential, reboot your laptop after which see if the problem is resolved.
5] Replace Teams
The difficulty will be resulting from bugs within the set up or an outdated model of MS Teams. And if it’s the latter, then there are excessive probabilities of operating into not solely this error however many extra. In such instances, replace the app to its current model as new updates handle bugs and points like this.
To replace Microsoft Teams app, click on on the Settings and extra button that’s current beside the profile image. Now, press the Verify for updates choice to let the app obtain and set up obtainable updates. Now restart the app and see if the contact is seen or not.
7] Restore or Reset Teams
It is rather seemingly that among the information of Teams are corrupted. It’s not uncommon for an app file to get corrupted and for the app to show unorthodoxy. To be able to treatment this example, we will go to Home windows Settings and attempt to restore the app. Comply with the steps talked about under to restore Microsoft Teams.
- Open Settings.
- Go to Apps > Put in apps or Apps & options.
- Seek for Microsoft Teams.
- Home windows 11: Click on on the three vertical dots and choose Superior Choices.
- Home windows 10: Choose the app and click on on Superior Choices.
- Click on on the Restore button.
You could anticipate a while as Home windows restore the app in query. As soon as the method is accomplished, examine if the problem is resolved. In case, the problem persists, go to the identical panel, however this time, click on on Reset. This may reset your settings to default.
8] Reinstall Teams once more
If the contacts are nonetheless not showing after doing the options talked about above, we suggest you put in the app freshly as this will clear up all the problems associated to the app.
To do the identical, sort Teams into the search bar after which right-click on Teams and choose the Uninstall possibility. The opposite method is to open Settings, On the Settings interface, click on on Apps from the left pane after which choose Apps and options or Put in apps. Click the dots beside Microsoft Teams and choose the Uninstall button.
Hopefully, it is possible for you to to resolve the problem utilizing these options.
Learn: Repair Microsoft Teams Login points: We couldn’t signal you in
Why is my contact info not updating in Teams?
On account of corruption in cache knowledge that retailer info associated to contact numbers and folks, issues resembling contact not showing or info associated to it not updating can plague our screens. In such instances, closing the Teams app correctly after which restarting it might probably filter this cache, in any other case, steps to manually delete the cache are talked about above. We additionally suggest refreshing the contact standing in Teams, so go to the Teams profile, within the Standing tab, choose the Reset standing possibility.
Why do Teams not present all individuals?
A variety of customers had been confused as to why just a few individuals are showing within the Group assembly. It’s because Group has a default setting of Gallery Format through which a 2*2 or 3*3 information might be displayed. To alter this example, we will choose the Giant Gallery possibility. To do the identical, click on on the Extra actions (cell customers) / Change View (desktop person) possibility, after which choose the Giant Gallery possibility.
Learn: Repair Microsoft Teams Error code 80080300 correctly.
