Formally launched as Alternate Server Remote Connectivity Analyzer, Microsoft Remote Connectivity Analyzer is a instrument for analyzing, troubleshooting, and fixing Office 365 apps and different Microsoft companies. The instrument homes a set of web-based instruments that allow customers to simulate the communication channel between the Alternate shopper and varied environments.
If you’re an administrator, it’s a must-have instrument that may provide help to diagnose a number of issues, like Outlook account setup, connectivity issues, password issues, or Outlook stops responding or crashes. It addresses widespread connectivity issues for servers with Exchanges, Groups, Skype, and Office 365. It analyzes distant connectivity for Microsoft companies and checks if they’re arrange and configured correctly. All of the assessments are carried out from the testconnectivity web site to the service in query, both on an On-Premises server or Office 365.
Microsoft Remote Connectivity Analyzer
Beneath are the assessments you possibly can carry out utilizing Microsoft Remote Connectivity Analyzer – they’re grouped underneath respective tabs as proven within the screenshot.
1. Alternate Server:
All assessments underneath this tab are for On-Premises Alternate or hybrid Alternate installs.
The assessments underneath this tab are:
Microsoft Alternate ActiveSync Connectivity Exams
- Alternate Activesync: This take a look at creates a step-by-step course of which a cell gadget makes use of to connect with an Alternate Server utilizing Alternate Activesync.
- Alternate Activesync Autodiscover: It analyzes steps that an alternate Activesync gadget makes use of to acquire settings from the Autodiscover service.
Microsoft Alternate Internet Providers Connectivity Exams
- Synchronization, Notification, Availability, and Computerized Replies: This can be a fundamental take a look at that’s particularly useful for IT directors to handle exterior entry utilizing Entourage EWS or different Internet Providers purchasers. It analyzes many fundamental Alternate Internet Providers duties to verify they’re working.
- Service Account Entry: This take a look at is extra particularly utilized by software builders. It verifies a service account’s potential to entry mailboxes with alternate credentials, create and delete gadgets in it, and entry it through alternate Impersonation.
Microsoft Office Outlook Connectivity Exams
- Outlook Connectivity: This take a look at analyzes the steps Outlook makes use of to attach from the web by testing connectivity utilizing each the RPC over HTTP and the MAPI over HTTP protocols.
- Outlook Autodiscover: This take a look at goes by the steps that Outlook makes use of to acquire settings from the Autodiscover service.
Web E mail Exams
- Inbound SMTP E mail: It inspects the steps that an Web e mail server makes use of to ship inbound SMTP e mail to your area.
- Outbound SMTP E mail: It checks the outbound IP deal with for Reverse DNS, Sender ID, and RBL checks.
- POP E mail: It goes by the steps an e mail shopper makes use of to connect with a mailbox utilizing POP3.
- IMAP E mail: It examines an e mail shopper’s course of to connect with a mailbox utilizing IMAP4.
2. Office 365
The entire out there assessments can be utilized to check Alternate On-line infrastructure. Listed here are the assessments talked about underneath this tab:
Office 365 Common Exams:
- Office 365 Alternate Area Identify Server (DNS) Connectivity Check: Because the identify suggests, it checks the exterior area identify settings in your verified area in Office 365 and finds out any issues with mail supply similar to not receiving incoming e mail from the Web and Outlook shopper connectivity issues that contain connecting to Outlook and Alternate On-line.
- Office 365 Lync Area Identify Server (DNS) Connectivity Check: It checks the exterior area identify settings in your customized area person in Office 365.
- Office 365 Single Signal-On Check: It validates if there isn’t any subject in logging on to Office 365 along with your on-premises credentials and a few fundamental Lively Listing Federated Providers (ADFS) configuration.
Different assessments underneath this tab class like Alternate ActiveSync Connectivity Exams, Alternate Internet Providers Connectivity Exams, Office Outlook Connectivity Exams and Web E mail Exams of Office 365 are just like the Alternate server’s assessments.
Microsoft Help and Restoration Assistant for Office 365
Microsoft Help and Restoration Assistant is a brand new instrument for fixing widespread Office 365 issues. The app can troubleshoot and repair a number of widespread Outlook issues, assist set up the Office shopper, and run varied checks to make sure account settings are appropriate.
To start out utilizing it, obtain and run it. The instrument will immediate you to pick out which app you’ve the issue with (refer under).
After that, you may be requested to pick out the issue.
After it runs a sequence of diagnostic assessments, the Help and Restoration Assistant can both repair any issues it finds or inform the person the right way to repair the issues. The take a look at outcomes are saved in a log file, which customers can share with their Office 365 admin or a help engineer. Every time you run the Help and Restoration Assistant, it routinely updates itself to the newest model
3. Skype for Enterprise/Groups:
These assessments are for all purchasers, together with on and off-premises. The assessments talked about underneath this tab are:
Microsoft Skype for Enterprise Exams
- Skype for Enterprise Server Remote Connectivity Check: It assessments the connectivity to Skype for a enterprise server.
- Skype for Enterprise Autodiscover Internet Service: This take a look at is used to verify the distant connectivity for cell units and the Skype for Enterprise Home windows Retailer app to your on-premises Skype for Enterprise Autodiscover net service server by establishing a safe HTTPS connection for the foundation token.
- Microsoft Office Communications Server Exams
- Office Communications Server Remote Connectivity Check: It assessments the distant connectivity to the Microsoft Office Communication Server
4. Message Analyzer:
This tab can be utilized to investigate e mail headers, utilizing which you’ll be able to carry out the next features.
- View a very powerful properties and complete supply time at a fast look.
- Analyze the obtained headers and shows the longest delays rapidly for simple discovery of sources of message switch delays.
- Type all headers by header identify or worth.
- Rapidly collapse the sections that you simply don’t want.
That is helpful for an e mail header generated by Alternate, Office 365, or every other RFC normal SMTP server or agent.
Troubleshooting Office 365 apps & companies issues
All you must do is go to the online URL and select the take a look at you wish to carry out. After the assessments are executed, Microsoft Remote Connectivity Analyzer locates the origin of the failure and suggests recommendations on the right way to troubleshoot the difficulty.
It additionally presents to routinely repair issues for customers or present instruction on beneficial options. All of the diagnostics outcomes are saved in a log file for customers to share with their Office 365 admin or help engineers for additional investigation.
Microsoft Remote Connectivity Analyzer is a really helpful and a compulsory instrument that each Alternate on-premises or Alternate On-line administrator ought to be acquainted with. Click on here to begin utilizing the instrument.
What are some options of Microsoft Remote Connectivity Analyzer?
Microsoft Remote Connectivity Analyzer helps you confirm Microsoft 365 connections remotely. Whether or not you wish to take a look at DNSSEC and DANE, Alternate ActiveSync, POP E mail, IMAP e mail, Office 365 Single Signal-on, or the rest, you possibly can confirm connectivity with this on-line service. In your data, it’s an official instrument—you should use it with none fear.
How do I take advantage of Microsoft Remote Connectivity Analyzer?
To make use of the Microsoft Remote Connectivity Analyzer service, you will need to enter the right and proper particulars about what you wish to take a look at. For instance, you wish to take a look at the Office 365 Single Signal-on. You must open the respective instrument and enter your Microsoft account particulars. All this stuff will be carried out on the official web site of Microsoft Remote Connectivity Analyzer.
I hope this instrument helped.
