Outlook seamlessly integrates with Skype. This works extraordinarily effectively if these instruments are majorly used for communication in your group or enterprise. Nevertheless, we’re seeing experiences from customers {that a} warning stays on the lower-left nook of the desktop utility which reads “Outlook integration error“. The fun part is that for some there is no issue at all, and everything seems to be in sync. It is possible that the issue did occur but rectified itself.
Outlook Integration Error
If the trouble is real for you, it is possible that the mailboxes hosted in Exchange Server with Skype for Business client April 2017 update. This particular update deprecates the “Skype for Business Contacts” folder in Outlook. The basis trigger for this downside is that the shopper tries to create the “Skype for Business Contacts” folder within the consumer alternate mailbox and fails. There are two options to this.
1] Clear the Skype for Enterprise cache
Generally the cache causes the issue, and its greatest to clear it, so the whole lot is free, and up to date. Comply with the steps under:
- Press Win + R, after which sort in the %localappdatapercentMicrosoftOffice16.0Lync folder. Press Enter.
- Delete the sip profile folder in it.
- Go into the Tracing folder, and delete all information, however not the folders.
2] Restore Microsoft Workplace and Apps
Workplace comes with an inbuilt troubleshooter which may restore Workplace. This can make certain if there are information which might be both lacking or corrupt will probably be changed with a working copy.
3] Migrate to greater Trade Server
If it’s really an alternate server downside, you may migrate the mailboxes to a better Trade server.
4] Disable the creation of the “Skype for Business Contacts” folder
Technet suggests that you simply attempt to add the below-mentioned coverage to check, and see if it really works. Assign it to a single consumer, and see if it resolves the difficulty. As soon as the coverage is utilized, the consumer wants to attend for a couple of minutes, signal out from the shopper and Outlook, and take a look at once more.
New-CsClientPolicy -Id ContactsDeprecation -EnableExchangeContactSync $false
$x = New-CsClientPolicyEntry -Identify “EnableExchangeContactsFolder” -Worth “$false”
Set-CsClientPolicy -Id ContactsDeprecation -PolicyEntry @{Add=$x}
Grant-CsClientPolicy -Id sip:[email protected] -PolicyName ContactsDeprecation
Invoke-CsManagementStoreReplication
5] Test if EWS and MAPI Standing are okay
It’s essential to open the Configuration Data and examine if the MAPI and EWS with OK standing. If not, both the configuration for each of them have modified, or the configuration made in your shopper is wrong. You will have to ask your admin for the proper configuration.
6] Reinstall Skype for Enterprise (SFB) Consumer:
If the Workplace restore didn’t community for you, you could possibly strive reinstalling SFB shopper and Outlook shopper.
I hope this helps.
