Microsoft Outlook throws an error code 0x8004060c, which ends up in no incoming and outgoing e mail utilizing the Outlook shopper. The issue is with the PST file, which has grown greater than Workplace or Outlook can deal with. The utmost restrict on the PST file is 20 GB. If in case you have a whole lot of emails configured which makes use of the identical PST file, then you could get this error. On this publish, we’ll present you how one can repair Outlook error 0x8004060c during Send/Receive operation.

Outlook error 0x8004060c during Send/Receive operation

When the restrict reaches, you’ll get a notification error message while you click on on Ship and Obtain e mail or each time it syncs. The error message says-

Process ‘[email protected] – Receiving’ reported error (0x8004060C): ‘The message store has reached its maximum size. To reduce the amount of data in this message store, select some items that you no longer need, and permanently (SHIFT + DEL) delete them.

The steps you can undertake are:

  1. Delete Unnecessary emails
  2. Run Mailbox Cleanup tool
  3. Move Old Items into different PST file
  4. Compact Outlook Data File
  5. Increase Outlook PST Storage maximum size

It may not be relevant for accounts like Outlook, Live, Gmail, and anything that is using the POP3 type of connection. But if you are using anything else, then you can use it.

1] Delete Unnecessary emails

If it is possible, find out emails that are cumbersome and unnecessary.

  • Open Outlook, switch to the View tab
  • Then click on Arrange By and select attachments.

Now you need to filter out emails that are not necessary and delete them.

2] Run Mailbox Cleanup tool

Mailbox Cleanup is an inbuilt tool which can help figure out large size emails easy.  Click on File > Info > Mailbox Settings > Tools > Mailbox Cleanup.

Here you can view individual Mailbox Size, Find ancient emails, empty deleted items folder and remove all the alternate versions of items in your mailbox.

3] Move Old Items into different PST file

At the same place, you have another tool–Clean up old Items. It helps you move old items to an Outlook Data file. So all those extra emails can be transferred to another PST file. It gives some breathing space for your existing PST file.

Click on Tools > Clean up old items > Then select which folder you want to archive, set date, and then set the location of the archive file or Archive PST file.

Read: Fix 0x800CCC90 Outlook error code

4] Compact Outlook Data File

Outlook reduces the size of PST files by compacting it. When you delete any email, the background process will make sure the file size of PST is also corrected by compacting it. You can also choose to start the process manually. However, there is a small condition. You cannot compact an Offline Outlook Data File (.ost).

  1. Go to File > Ingo > Tools > Empty deleted items folder forever.
  2. Then again, to File > Info > Account settings. It will open the Account settings window.
  3. Switch to the Data Files tab, click the data file that you want to compact, and then click Settings.
  4. Click the Advanced tab > Outlook Data File Settings.
  5. In the Outlook Data File Settings dialogue, click Compact Now.
  6. Click Ok and the process of compacting the PST files will start

Make sure to check this to understand if the Outlook Error 0x8004060c Send/Receive is still there or resolved.

5] Increase Outlook PST Storage maximum size

Microsoft puts the limit because of some reason, but it can be changed. If you are not ok with moving files into different PST, then it’s finest to make use of this technique to take away the restrict.

The settings for Outlook 2016, 2019 & 365 is at:

HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0OutlookPST

If in case you have a distinct model, change 16 with its quantity. E.g., Outlook 2013: 15.0, Outlook 2010: 14 and so forth.

  • HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0OutlookPST
  • Proper-click on the appropriate pane, and create two DWORD
    • MaxLargeFileSize – It’s the most file dimension of the PST file
    • WarnLargeFileSize – Warning message when the file dimension of the PST file reaches a sure restrict.
  • You’ll want to enter the worth by way of MB. So if the utmost restrict is 50 GB, which is 5120MB, it’s good to set a worth larger than this. You possibly can set it as 80GB or 8192MB
  • For WarnLarge File Measurement, it’s good to enter 95% of no matter quantity you set for MaxLargeFileSize.

We hope the steps had been simple to observe, and also you had been in a position to ship and obtain emails in Outlook.



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