Error 0x8007007A when downloading Offline Address Book in Outlook

Some Microsoft 365 customers might obtain the error code 0x8007007A when you attempt to obtain an Offline Address Book (OAB) for a profile in Outlook on Home windows 11 or Home windows 10 pc. For those who’re affected by this problem, this submit is meant that can assist you with essentially the most appropriate options you’ll be able to apply to rapidly repair this error.

You’ll encounter this error when the .prf (profile) or .msp (customization) file that you simply used to configure an Outlook profile was created utilizing the Workplace Customization Device (OCT), and you choose the Allow offline use choice, however you didn’t specify the listing path to retailer the Offline Address Book information.

Error 0x8007007A when downloading Offline Address Book in Outlook

So, for those who’re confronted with this Outlook problem, you’ll be able to strive any of the really helpful options under in no specific order to resolve the error 0x8007007A when downloading Offline Address Book in Outlook in your Home windows 11/10 PC.

1. Test the listing path of the OAB file
2. Create new Outlook profile
3. Modify Registry

Let’s check out the outline of the method concerned regarding every of the listed options.

1] Test listing path of the OAB file

To repair error 0x8007007A when downloading Offline Address Book in Outlook in your Home windows 11/10 PC, this answer requires you to examine the listing path of the OAB file, relying on the model of Outlook you’ve got put in in your pc.

To examine the listing path of the OAB file for Outlook 2013, do the next:

• Within the Workplace 2013 OCT, click on Add accounts below the Outlook part.
• Click on Add or Modify the account to be configured.
• Click on Extra Settings.
• On the Cached Mode tab, choose the Configure Cached Change Mode choice.
• Choose the Use Cached Change Mode choice.
• Choose the Customise location for .ost and .oab information choice.
• Test the Listing path to retailer Offline Address Book information textual content field.

Now, do both of the next and click on the OK button:

• Enter a sound path in the Listing path to retailer Offline Address Book information textual content field.
• Clear the Customise location for .ost and .oab information choice.

To examine the listing path of the OAB file for Outlook 2010, do the next:

• Within the Workplace 2010 OCT, click on Add accounts below the Outlook part.
• Click on Add or Modify the account to be configured.
• Click on Extra Settings.
• On the Change tab, choose the Allow offline use choice.
• Test the Listing path to retailer Offline Address Book information textual content field.

Now, do both of the next and click on the OK button:

• Clear the Allow offline use choice.
• Enter a sound path in the Listing path to retailer Offline Address Book information textual content field.

2] Create new Outlook profile

This answer requires you to create a brand new outlook profile. To do that, observe the directions in the information learn how to repair Error 0x8004010F, Outlook Information File Can not Be Accessed.

3] Modify Registry

Outlook can not retailer the OAB information efficiently, and the error in view can happen if the worth information for the 001e660e registry entry is lacking. The registry entry in query is used to manage the place the OAB information are saved by Outlook – this answer requires you to delete the registry entry.

Since this can be a registry operation, it is suggested that you simply again up the registry or create a system restore level as crucial precautionary measures. As soon as accomplished, you’ll be able to proceed as follows:

• Press Home windows key + R to invoke the Run dialog.
• Within the Run dialog field, kind regedit and hit Enter to open Registry Editor.
• Navigate or soar to the registry key path under relying on the model of Outlook put in in your Home windows 11/10 PC. Exchange the  placeholder together with your precise Outlook profile title.

For Outlook 2013:

HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0OutlookProfiles

For Outlook 2010:

HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionWindows Messaging SubsystemProfiles

• On the location, click on on the Edit menu.
• Choose Discover.
• Now, enter 001e660E into the search subject to seek for the registry key.
• Choose Discover Subsequent.

When the result’s displayed, ensure that the registry secret’s listed below the right subkey. You may view the info of the 001e660E registry worth, and whether it is clean, that’s the perpetrator of the OAB obtain problem.

• Now, right-click the registry key and choose Delete from the context menu.

For those who’re unable to delete the registry key, you’ll be able to take possession of the registry key and check out the delete operation once more.

• Exit Registry Editor when accomplished.
• Reboot PC.

Associated submit: Learn how to restore Contact data in Address Book in Outlook

How do I power Outlook to replace offline handle guide?

To power an Offline Address Book to obtain or replace in Outlook, do the next: On the Instruments menu, level to Ship/Obtain, after which click on Obtain Address Book. Within the Offline Address Book dialog field, examine the choice for Obtain adjustments since final Ship/Obtain. Click on the OK button.

How do I troubleshoot the Outlook Offline Address Book in an Workplace 365 setting?

To troubleshoot the Outlook Offline Address Book in an Workplace 365 setting, strive the next solutions:

• Make it possible for the World Address Checklist (GAL) is updated.
• Manually obtain the Offline Address Book after which ensure that Cached Change Mode is enabled.
• Be sure the Background Intelligence Switch Service (BITS) service is working in your Home windows 11/10 PC.

That’s all! Hope it helped.