A few of the issues you might face whereas working with Microsoft’s PowerPoint utility might be audio and video issues. PowerPoint customers report, typically, that once they ship their presentation by e-mail, the recipients are unable to play the presentation, and they see Can’t Play Media error message. It simply refuses to load. Though the issue is never skilled, it may be a reason behind concern in some cases.
Audio and Video does not play in PowerPoint
In case your Audio and Video does not play in PowerPoint, then this put up will stroll you thru the method of troubleshooting audio and video playback and compatibility in PowerPoint:
- Optimize media for compatibility
- Examine Codecs
- Clear the Temp folder
- Convert the affected media recordsdata
- Compress media recordsdata
- Open Microsoft PowerPoint in Protected Mode
Allow us to speak about this downside in a extra detailed method.
Repair Can’t Play Media Error in PowerPoint
1] Optimize media for compatibility
First, you should Optimize Media Compatibility. For this, go to the ‘File’ menu and choose the ‘Info’ possibility.
If the media format of your presentation has compatibility points with different units, the Optimize Compatibility possibility will flash in your pc display screen. If the choice doesn’t seem, it means the presentation is absolutely appropriate, and you may readily share the presentation.
Subsequent, choose Optimize Compatibility. While you verify the motion, PowerPoint will run the method for enhancing media that requires optimization.
After that, an entire abstract of resolutions of potential playback points will likely be displayed alongside a listing of the variety of media occurrences in the presentation. It’s going to additionally listing the causes of playback points.
When you have linked movies hooked up to your presentation, the ‘Optimize for Compatibility’ function will request you to embed them. For doing so, choose ‘View Links. Then, to embed a video, select the Break Link option for desired links.
Bear in mind that the optimize option will only appear if you have a video or audio file in your presentation incompatible with PowerPoint.
Related: PowerPoint cannot insert a video from the selected file
2] Check Codecs
You need to ensure that you have the requisite Codecs installed on your Windows system.
Windows 10, by default, does not support all media codecs, so if you want to change that, you will need to download one of the many codec packs. From our point of view, K-Lite Codec Pack is one of the best options out there, so go ahead and check it out.
3] Clean out the TEMP folder
One of the first things you should do to solve video and audio problems within PowerPoint is to clear the TEMP folder. It is a simple task, so let us explain how to accomplish it.
As you know, when you have many files piled up in your TEMP folder, the PowerPoint app can slow down dramatically. To avoid this situation, check periodically for unwanted files and delete them in your TEMP folder. For locating your TEMP folder, try this!
Close PowerPoint and all other programs you are using. Now, click Start > Run. Then, in the Open box that appears to enter the following text, %temp% and hit OK. Select the .tmp files, and then press DELETE.
4] Convert the affected media files
Should every option above fail to work as intended, it makes sense to convert the media file to formats that work with PowerPoint. If you want to convert video, we suggest using the built-in Video Editor tool in Windows 10.
When it comes down to audio, how about checking out what VLC Media Player offers? It’s fairly good.
5] Compress media recordsdata
One other solution to resolve this downside is to compress the media recordsdata from inside PowerPoint. That is shortly accomplished by clicking on File > Information, then choosing Compress Media below Media Measurement and Efficiency. Choose the best possibility from the pop-up menu, then sit again and watch for this system to compress all recordsdata.
6] Open Microsoft PowerPoint in Protected Mode
If all else fails, you might need to open PowerPoint in Protected Mode to see whether it is potential so that you can get your audio and video working as they need to. To do that, press and maintain the CTRL button, then double-click on the PowerPoint shortcut to have it opened in Protected Mode.
Getting trouble while inserting or playing media?
Verify if you have the correct codec installed. If not, install the required codec to run the media. You can even download appropriate third-party media decoder and encoder filters to let you decode and encode a variety of formats.
Why is Audio and Video Sound Low in PowerPoint?
Go to the slide which has the audio and looks for a speaker icon. Select it, and then click on the volume icon. You can now increase or decrease the volume. If this doesn’t help, the problem is with the audio file, and you will need to change or use another software to increase the volume.
Where is the audio format tab in PowerPoint?
The tab seems when you choose an audio file and presents choices associated to audio. Together with this, a Playback tab additionally seems that gives fantastic management on the audio, together with bookmark, timing audio, quantity management, and extra.
