To resolve points skilled whereas working with Workplace suite, Microsoft gives a useful gizmo known as SaRA (Support and Recovery Assistant). The instrument is designed to run a number of scans to diagnose and repair issues occurring in Workplace apps. So, for those who discover an Workplace app like Microsoft Outlook is just not working correctly, you should utilize Advanced Diagnostics in Microsoft Support and Recovery Assistant to repair it.
Utilizing Advanced Diagnostics in Microsoft Support & Recovery Assistant
In case your Microsoft Outlook account is just not working as desired and inflicting issues, you should utilize the Advanced Diagnostics part in Microsoft Support and Recovery Assistant to scan Outlook for recognized points and construct an in depth report of your Outlook configuration. Take the next steps,
- Choose which apps you might be having issues with
- Evaluation your Outlook Scan
- Sharing Outcomes
You’ll want an web connection to obtain, set up, and use the Microsoft Support and Recovery Assistant
1] Choose which apps you might be having issues with
When you have downloaded SaRA to your native laptop, check in along with your Microsoft account and choose ‘Advanced diagnostics’ in Microsoft Support and Recovery Assistant. Click on ‘Next’.
Choose Outlook, after which click on Subsequent.
When introduced with ‘Select which apps you are having problems with’ display, select Outlook and hit the ‘Next’ button.
Now, when prompted to substantiate that you’re utilizing the affected machine, choose ‘Yes’ and once more hit the ‘Next’ button.
When the brand new window opens, enter your account particulars and press ‘Next’.
As soon as your account is verified and validated by Workplace 365, the scanning course of will kick-in.
When the scanning is in progress, you will note a window with spinning dots below heading ‘Checking’. The method might take a number of minutes to run.
As soon as the scan is full, you’ll see a notification bearing the next message – We’re carried out amassing your Outlook configuration particulars.
Learn: The right way to use command-line model of Microsoft Support and Recovery Assistant.
2] Evaluation your Outlook Scan
The scanning report will present 3 tabs namely-
- Points discovered
- Detailed View
- Configuration Abstract
Every of the above tabs will permit you to see a abstract of your Microsoft Outlook configuration.
Select a tab and choose a problem to increase it for a extra detailed description. Each description will probably be adopted by a hyperlink to an article, protecting all needed steps to resolve the difficulty.
Points Discovered
The primary tab, ‘Issues Found’ tab will present you an inventory of configuration points which are detected throughout the scan.
Detailed view
The knowledge contained within the ‘Detailed View’ tab is extra for using superior customers like, Helpdesk personnel, and IT directors. It shops info is in a tree like view. You’ll be able to click on any node to increase or collapse it. Apart from, diagnosing an Outlook challenge from the consumer aspect, this tab additionally collects vital configuration info for Microsoft Workplace apps like Excel, PowerPoint, and Phrase. To see the associated info, increase the Miscellaneous part within the tree view.
This state of affairs additionally collects vital configuration info for Microsoft Excel, Microsoft PowerPoint, and Microsoft Phrase. To see this info, increase the Miscellaneous part within the tree view.
Configuration Abstract
The small print of the scanning contained within the Configuration Abstract tab represents a snapshot of the configuration settings collected on a frequent foundation and analyzed.
If the small measurement of the textual content bothers you or strains your eye, you possibly can view the scan leads to a browser.
For this, click on ‘View results in my browser’. The motion when confirmed will show the whole scan report, together with all three tabs, in your default browser. The outcomes of ‘Detailed View’ displayed in your browser differs from SaRA window in a manner that the latter doesn’t present a ‘Search’ choice discovered within the former.
3] Sharing your scan outcomes
SaRA permits customers to share your scanning outcomes with Microsoft as properly.
Customers who’ve an Workplace 365 account
In case you check in to SaRA through the use of an account in Workplace 365, the applying will permit you to ship your information to Microsoft. This may be useful in instances if you end up working with a Microsoft Support engineer to get some help. Furthermore, for those who select to ship the information they are going to be securely uploaded.
Customers who wouldn’t have an Workplace 365 account
For customers who select to check in to SaRA through an account not supported by Workplace 365, there will probably be no choice out there to ship information to Microsoft.
So, as an illustration, for those who would nonetheless wish to share your information, you’ll have to share your log information along with your Helpdesk. For this, click on ‘See all logs’ to open the folder that incorporates all of the logs which are created by SaRA.
Now, you possibly can copy the file from this folder to share with the one that helps you to repair your Outlook challenge.
Lastly, SaRA is not only made to repair Outlook points for Workplace 365 or on-premises. It has additionally choices for troubleshooting Dynamics, OneDrive and Skype for Enterprise points.
How do I repair Microsoft Outlook e-mail issues?
The options rely upon the error or drawback you might be getting whereas utilizing the Outlook app. Nonetheless, most often, you should utilize Microsoft Support and Recovery Assistant to get it fastened. On your info, the Advanced Diagnostics choice is fairly helpful in fixing Outlook issues.
How do I troubleshoot Outlook efficiency points?
To troubleshoot Outlook efficiency points, you want open Outlook in Secure Mode and examine in case you are getting the identical points or not. If sure, it’s essential restore the Outlook e-mail profile first. Then, you possibly can create a brand new Outlook profile. Lastly, it’s instructed to restore Outlook through the installer.
That’s all! Hope it helped you.
