Throughout migration from Change to Workplace 365 or vice-versa, you possibly can select to import your personal emails, contacts, and different mailbox info. Nevertheless, upon disabling the licenses of one of many companies you possibly can run into unseen issues. As an illustration, you may see a yellow warning bar showing throughout an Workplace app, bearing the next message –
Account Notice – We’ve run into an issue along with your Workplace 365 subscription, and we want your assist to repair it.
Account Notice message in your Microsoft 365 subscription
Firstly, the warning message is triggered by an issue associated to your Workplace 365 subscription fee. For instance, in case your fee was declined on account of an expired or canceled bank card, your subscription shall be suspended. As such, guarantee that:
- Cost info is updated
- Workplace 365 subscription is energetic
- Run the Microsoft Assist and Restoration Assistant
- Deactivate, uninstall, and reinstall Workplace
Let’s see how one can proceed appropriately so that you just don’t expertise any hiccups halfway, in the course of the migration course of.
1] Examine if fee info is updated
You probably have any Workplace app opened, shut it.
Go to your Cost choices page.
Signal in and enter the Microsoft account e-mail and password related along with your Workplace 365 subscription.
In case your fee technique is displaying an error, replace it.
After updating your fee info, restart any Workplace software like Microsoft Phrase or PowerPoint and verify. When you nonetheless see the error, observe the subsequent technique.
2] Confirm in case your Workplace 365 for Residence, Private, or College subscription is energetic
Open your Providers & subscription page.
And assessment the small print beneath the ‘Office 365’ heading.
If it involves your discover that your subscription has expired, kindly renew it. You are able to do this by 2 strategies,
- Renewing on-line at workplace.com/renew – it presents the comfort of renewing your Workplace 365 Residence or Workplace 365 Private subscription both in particular person or on-line. You needn’t go to a retailer.
- Renew utilizing a product key that you just purchased in a retailer – It’s a 25-character product key, which you should utilize to resume at workplace.com/setup. Please notice that your Microsoft account can have just one energetic Workplace 365 subscription. When you enter a couple of product key at workplace.com/setup, you’re extending the period of time for that Microsoft account, not rising the variety of Workplace installs or quantity of on-line storage you get.
After you renew your subscription, attempt restarting Phrase. Your downside ought to be resolved. If not, change to a different technique.
3] Run the Microsoft Assist and Restoration Assistant
To make use of this Microsoft Assist and Restoration Assistant software, you’ll want an energetic Web connection. When enabled, it will possibly allow you to determine and repair activation points with Workplace 365.
4] Deactivate, uninstall, and reinstall Workplace
If all of the above strategies fail to yield the specified outcomes, you possibly can attempt deactivate or uninstall and reinstall Workplace to repair the issue. Within the course of, in the event you expertise any downside associated to Workplace activation, refer our information on troubleshooting Workplace Activation issues.
We hope one thing right here helps you.